App Store

If certainly one of Apple’s data base articles would not clear up it, you also have the option of speaking to an Apple Support rep on the cellphone or by way of text chat. For hardware problems, you can even schedule a Genius Bar appointment or an appointment at an Apple Authorized Service supplier close to you. If you need help, Apple provides assist in your merchandise in some ways. Live chat permits you to use prompt / live (actual-time) messaging to contact Apple’s assist team by way of its website. Apple’s stay chat offers quicker response times, a lot quicker than emails. In fact, plenty of customers prefer chat assistance over emails and telephone calls.

Visit us on-line or give us a name to start the method of mailing your device to an Apple Repair Center. Most Apple products are eligible for mail-in service. There are many service suppliers that Apple trusts with support. In addition to the Genius Bar for hardware repairs, you could have more immediate help options.

Apple Support offers you customized access to solutions for all of your Apple products and services. Learn the way to handle your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step options to resolve it yourself. If these steps do not repair your issue, contact the developer.

Get your questions answered by an expert via telephone, chat, e mail, or even Twitter. From setting up your device to recovering your Apple ID to changing the screen, Apple Support has you lined. If both of those settings are on, the date and time probably isn’t your issue. Check your connectivity and restart your system, or try the other troubleshooting steps. Re-open the app or game and examine if the in-app purchase has been delivered.

Apple Informed To Pay $308 5 Million Over Digital Rights Administration Patent

Find out the way to get extra technical assist and hardware service choices in your Apple merchandise. For legal questions, please go to and select from the drop-down menu offered. Start your request on-line and we’ll discover you an answer. AppleCare merchandise provide additional hardware service choices and expert technical help from Apple. Learn the way to get support for your purchase from the iTunes Store or your subscription to Apple Music.

apple store support

Or discover answers about billing and payment. Depending on the main points of your buy and concern, you may be able to get a refund. Find more data on returns and refunds on Google Play.

North American Corporate Contacts

Buy online and we’ll have it ready for pickup. Everything you need can also be out there online. View fee strategies on file, select which payment method you favor to charge first, or replace your billing information. Whether you make a Genius Bar reservation, go to an Apple Authorized Service Provider, or mail your system to us, you’ll get the expert help you need. For extra easy questions — about an issue with iTunes, for instance — ship us an e mail and we’ll rapidly reply with an answer.

If your problem just isn’t listed there, you possibly can select the “the topic just isn’t listed” option. If you select this feature, you may be requested to explain your downside in the next display screen. Now choose the specific iPhone downside you might be having, like the battery, back-up, Apple ID, or Wi-Fi issues. For instance, in case you are having problems with your iPhone, click on iPhone. Or if you’re having an issue together with your Apple ID, click Apple ID.

Use the Apple Support app to search out answers about your products, discuss to an skilled, or make a repair reservation. Get assist with apps that you simply bought or downloaded within the App Store that aren’t made by Apple. Your apps stay up-to-date mechanically, but you’ll be able to manually update them any time.

You can discover me on Twitter as @KarenSFreeman and Instagram as @Karefree2. You can unsubscribe at any time and we’ll by no means share your particulars without your permission. Do you could have any extra questions about the way to get assist in your Mac, iPhone, iPad, or Apple Watch? Put them in the feedback, and we will assist! Now that you understand how to enroll, you can even visit the iMore forums. If you are simply looking for some basic how-to solutions, you may get help in one hundred forty characters or much less via Twitter utilizing @AppleSupport.